 | Extended Maintenance Agreement (EMA) |
An EMA includes full application support, annual traceable calibration or sensor exchange, free software upgrades and all repairs as/when required. Michell Instruments can offer this comprehensive maintenance contract for anything between 1 and 4 years duration.
Because instruments and sensors need regular re-calibration, customers re-coup the cost of the extended maintaince quickly, and also have the peace of mind knowing that any repairs will be covered as well.
Sample agreements are available on request.
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 | Sensor Exchange |
For the majority of our impedance range of products we offer a very convenient sensor exchange programme. Using this unique service is undoubtedly the quickest and most efficient method of maintaining calibration and one that will avoid any instrument downtime. Michell Instruments can send you a freshly calibrated sensor and then you simply return your old sensor to us within 21 days.
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 | Return to Works |
| This more traditional approach is still offered and you can return your instrument or sensor to us at anytime and we will endeavour to calibrate or exchange the sensor in a timely fashion. For a small additional cost Michell Instruments can also provide reading before and after calibration, if requested at time of order. |
